Question 1

What is your typical turnaround time for business cards?

Accepted Answer

Standard digital print jobs are completed within 24–48 hours; offset runs typically take 3–5 business days depending on volume and finishing.

Question 2

Can you produce smart ID cards with RFID/NFC chips?

Accepted Answer

Yes — our Smart ID Card Solutions include RFID and NFC encoding, bulk issuance, and access control integration for schools, enterprises and government agencies.

Question 3

Do you offer nationwide or international shipping?

Accepted Answer

We ship across the country and to select international destinations for bulk orders. Shipping costs and timelines are confirmed at quote stage.

Question 4

Can I request a custom quote for a large print run?

Accepted Answer

Yes — use the Request Quote form or call us directly. Our team responds to every quote request within one business day.

Question 5

What file formats do you accept for print-ready artwork?

Accepted Answer

We accept press-ready PDF, AI, EPS and high-resolution PSD/TIFF files. Our design team can also prepare artwork for you.

Question 6

Do you offer design services if I don't have artwork?

Accepted Answer

Absolutely. Our in-house graphic design team can create logos, brand identities and print-ready artwork from scratch.

Question 7

Can you integrate our ID cards with an existing access control system?

Accepted Answer

Yes — our team works with your IT department to integrate card issuance with existing access control and identity management infrastructure.

Question 8

How can I track the status of my order?

Accepted Answer

Use the Track Order page with your order number or tracking code, or log into your Customer Portal for full order history.

Frequently Asked Questions